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Update on EFT Payment Changes

The current environment caused us to review our internal accounting operations and make improvements to how we receive and issue payments. Thank you for continuing to work with us in this area. Electronic transactions are a quicker, easier, and more secure method of submitting and receiving payments.

Due to the success of these changes, we are adopting the following on a go-forward basis as standard business practices:

Online Payment Processing fee waived.

  • Effective immediately, ACH transactions are now available at no cost to you! There is now NO FEE when using this service!
  • Fees associated with credit card transactions still apply to the cardholder.

Direct Bill Commission Payments

  • Agents with Banking information on file will receive EFT transactions monthly.
  • Agents requiring a manual paper check will be issued twice a year during the months of June and December.

Agency Bill Credit Statements

  • Agents with Banking information on file will receive EFT transactions monthly.
  • Agents requiring a manual paper check will now be issued quarterly.

HOW DO I SIGN UP?

Banking information can be securely submitted to Arlington/Roe using the following link: arlingtonroe.com/ach-commissions/

NOTE: We are working with our vendor to update our systems to accommodate those agents wishing to use separate bank accounts for Direct Bill commissions and Agency Bill credit statement refunds. This will be released within the next few months and a further announcement will follow.