Due to the current environment, we have reviewed internal procedures so we can better accommodate working remotely. One of the areas we reviewed involves check issuance. Our current check processes require an associate to physically be present in our office to receive and issue checks.

Currently, Arlington/Roe issues electronic payments for monthly direct bill commission.

We are now expanding this process to issue payments of agency bill credit statements electronically as well. 

They will continue to remain separate processes with separate statements.

You will receive an email with your statement followed by an electronic payment within 24-48 hours, depending on bank processing time. Most of you have already given us your bank information. If we do not currently have the information on file, you can securely provide it for us here.

Your bank information is only used to deposit monies into your account.

This change will help keep everyone safer by limiting the number of associates who physically need to be present in the office.

We appreciate and thank you for your understanding and cooperation.